SERVICE: A GIFT THAT IS BORN FROM

THE SOUL

Aimed to:

  • Leaders and staff in general.

What will be achieved?

Greater internal and external customer satisfaction.

Improvement of the work environment.

Impact on organizational culture.

TOPICS TO DEVELOP

  • Difference between attention and service.
  • Attitude dimensions.
  • Service dimensions
  • Service poisons
  • Development plan

Work methodology

LOGISTIC

  • Virtual sessions via Zoom.
  • In a group
  • Teams of 15 maximum.
  • Total time in hours: from 16H
  • Duration of the accompaniment: 1 month
  • Investment: $4,000 USD (tax included)

PHASES:

  • Initial meeting
  • Enlistment and summons of the team for the accompaniment.
  • Accompaniment Development
  • Evaluation and delivery of the final report, includes recommendations to follow.
Schedule a call

Find out more about this service through an exploratory call where we can learn about your case in detail.